TEXAS IT NERDSTITN // HOUSTON
ES

CAPABILITIES // FULL DOSSIER

WHAT THEY CALL SERVICES,WE CALL BASELINE.

Six disciplines most firms split across three vendors and a subcontractor. We run all of them under one roof, with one engineer accountable for the outcome.

SVC-01SVC-02SVC-03SVC-04SVC-05SVC-06

SVC-01

MANAGED IT & HELP DESK 

Downtime is a decision. We decided against it.

Proactive monitoring, patching, backup verification and a help desk staffed by people who have actually fixed the thing before.

THE INDUSTRY

  • Ticket opened. Ticket queued. Ticket escalated. Ticket closed — unresolved.
  • Tier-1 reads a script. Tier-3 is a calendar invite next week.

TITN

  • You call. An engineer answers. The problem dies on the first call.
  • Monitoring that catches it before you even notice. Reports you can read.

SVC-02

CYBERSECURITY & NETWORK DEFENSE 

Ransomware is for people who hired the other guys.

Hardened perimeters, endpoint defense, segmentation, MFA everywhere, and an engineer whose previous employer took security a lot more seriously than yours.

THE INDUSTRY

  • A firewall with default rules and an antivirus trial.
  • 'We'll look into it' after the breach.

TITN

  • Defense built by someone with a cleared signals background.
  • Segmented networks, enforced MFA, tested backups, documented incident response.

SVC-03

CUSTOM SOFTWARE & AUTOMATION 

We don't integrate software. We write it.

Purpose-built applications engineered in-house — from internal tools to full compliance platforms with encryption, biometrics and hardware integration.

THE INDUSTRY

  • Resell a SaaS. Add a logo. Call it a solution.
  • 'That's not possible' means they don't know how.

TITN

  • TITN SMS: encryption, biometrics, scale hardware, state reporting — shipped by us.
  • If it has an interface, a port or a protocol, we'll talk to it.

SVC-04

REPAIR & EMERGENCY DATA RECOVERY 

Same philosophy since 2007: fix it right, charge it fair.

Hardware diagnostics, board-level repair, and emergency data recovery from drives the big-box store already gave up on.

THE INDUSTRY

  • 'It needs to be replaced.' (It didn't.)
  • Two weeks and a shipping label.

TITN

  • Electronic Engineering degree. We diagnose at the component level.
  • Your data back. Your machine back. Usually same day.

SVC-05

SURVEILLANCE & IP CAMERA SYSTEMS 

Cameras that are evidence, not decoration.

IP camera systems designed, cabled and installed for real industrial and retail environments — then integrated into the software that needs the footage.

THE INDUSTRY

  • A kit from a warehouse club pointed roughly at the door.
  • Footage nobody can find when it matters.

TITN

  • Engineered coverage, secure remote access, retention that holds up.
  • We wire camera snapshots straight into compliance records in TITN SMS.

SVC-06

STRUCTURED CABLING & INFRASTRUCTURE 

The physical layer most IT companies won't touch. We run the cable.

Cat6/fiber runs, racks, patch panels, labeling, certification. The backbone everything else stands on — done so it never has to be done again.

THE INDUSTRY

  • 'You'll need a cabling contractor for that.'
  • A rack that looks like a crime scene.

TITN

  • One crew, one accountable engineer, from the wall jack to the firewall.
  • Labeled. Tested. Documented. Photographed.

PUT US ON IT

One number. An engineer answers. Every time.

CALL (346) 787-3662